Final Sale Policy
All purchases are final sale. No refunds, returns, or cancellations are permitted.
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 48 hours of delivery by email with:
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Clear photos of the item
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Photos of packaging
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Your order number
Approved claims may qualify for a replacement only. Refunds are not issued.
Shipping Policy
At Melanin Luxe Drip, each item is thoughtfully curated and prepared with care to ensure the highest quality. Please review our shipping details below before placing your order.
Processing & Delivery Time
All orders require 10–12 business days for processing and delivery. This timeframe includes production, handling, and shipping.
Tracking Information
Once your order has shipped, tracking details will be emailed to the email address provided at checkout. Please allow up to 24 hours for tracking updates to reflect.
Business Days
Business days are Monday through Friday, excluding weekends and holidays.
Shipping Delays
While we strive for timely delivery, Melanin Luxe Drip is not responsible for delays caused by shipping carriers, weather conditions, or incorrect shipping information provided at checkout.
Customer Support
For any questions or concerns regarding your order, please contact us at:
[email protected]
We appreciate your patience and support as we deliver luxe pieces made just for you.