Shipping
When will my order ship?
Orders are processed within 3–7 business days before shipping. Processing time does not include transit time.
Do you ship internationally?
Shipping availability and delivery times vary by location and carrier.
Refunds & Returns
Do you offer refunds or returns?
No. All sales are final. We do not offer refunds, returns, or cancellations.
Customization
Can I change my order after placing it?
No changes can be made once an order is submitted. Please confirm all customization details before checkout.
Product Care
How should I care for my items?
Care instructions vary by product and are listed on each product page. Proper care ensures longevity.
Shipping & Delivery
All orders are processed within 3–7 business days (excluding weekends and holidays).
Once shipped:
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Tracking information will be emailed
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Delivery times depend on the selected carrier
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Melanin Luxe Drip is not responsible for carrier delays
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses.